Functional Training

WHY FUNCTIONAL TRAINING IS NEEDED: A CRM application should make an organization's process robust, intuitive and easy. Siebel has been designed keeping this in mind, it comes prepackaged with a great deal of functionality for different industry verticals, across all CRM functions viz. Sales, Service and Marketing. Additionally, the processes have been designed keeping the best practices from those industries in mind.

While implementing projects on Siebel platform, its important to understand these pre-built processes to ensure optimal usage of existing features. In addition to understanding the functional features, analysts must also understand the capability of the software as well as the parameters which are important to be confirmed with customer to ensure consistent business processes.

Keeping this in mind, provides case study oriented comprehensive functional trainings on Siebel CRM by experienced trainers.

+ Classroom Trainings for a batch on meeting minimum strength (usually not more than once in a quarter, only in Indian cities)
+ Online session on immediate basis for an individual

Check out the advantages of our online training sessions.

CURRENT OFFERINGS: Functional courses currently provided by us are: aa

+ Siebel Business Analyst Fundamentals

+ Siebel Basic for Testers

COURSE NOT LISTED: If you are looking for trainings for your organization and the functional module you are interested in is not listed above, we can create the content for your needs. The steps are as follows:

+ We get into a dialogue with your Siebel CRM Practice Head/team to understand their training needs.
+ Based on the inputs provided, we send the tentative schedule in a format similar to ones used on our courses page.
+ Once the agenda is approved, including changes/suggestions, we send potential dates when the training can be conducted by us.
+ After fixing the dates, we raise an invoice and you pay 50% of the training fee in advance.
+ After receiving the payments, we start creating the content. The content is created based on minimum one cycle of hands-on exercise.
+ Towards the completion of training content, we schedule another call with your Siebel CRM Practice Head/team to review the progress and incorporate final changes.
+ After finishing the content, we conduct the training at your premise.
+ Your company clears the remaining payments.

If you have any queries on the above process and would like to contact us, please use the form below. For faster response, you can contact us directly on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or +91 808080 7352/+1 585-268-6780.

You can also skype us: My status

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